Stone, Inc. is both dedicated to its craftsmanship, and to properly educating its clients in order to help them make the best decisions on their projects.
The following is a step-by-step explanation of how the custom fabrication process works. We can also help you select floor tiles, wall tiles, sinks, faucets, and backsplashes that will coordinate with your stone.
1. Layouts and Measurements
The customer will provide rough measurements and/or a layout of the project for us to estimate the scope of the project and discuss your desires for the final product and design. The rough layout is important so we can give you cost information and figure out the best solution for your individual project. There are an extremely wide range of available materials with many different price points so by providing us with basic info, we can discuss options with you early on in the process. Customers find this helpful because they know up front what they are going to be dealing with.
2. Material Selection
Let us help you decide on the type of material that best fits your project and style. From there, we can help pick an exact stone or stones for your project. It is always helpful to have a cabinet door, paint sample, floor sample, or anything else you would like to coordinate your stone with in the given space. Some stones can be chosen from the samples we have in our showrooms. Some stones with more movement in them and we highly suggest you visit our warehouse to see the actual stone slab that will be used for your project. We can also help you select floor tiles, wall tiles, sinks, faucets, and backsplashes that will coordinate with your stone.
3. Final Details & Estimate
Once the stone, tiles, and/or backsplashes are finalized, we will help you decide on all the fine details of your project. These include edge selection, sinks, faucets, grout colors, seam placement, corner style, and any other fine details that may be related to your project. We also offer rip-out and disposal of existing countertops if needed. From here, your sales associate will have everything they need to provide you with an estimate.
When you are ready to move forward with the project, we will provide you with a Sales Order based on your estimate. We require a 50% deposit to hold material, schedule the template and initiate fabrication. The remaining 50% is due at the time of the install.
Our in-house template and installation team will come to your house or project site and take final measurements and templates of the custom pieces to be cut. These field measurements will be compared to your contract estimates, and any discrepancies or changes will be reflected in a price adjustment (either up or down), and you will be notified of the difference.
6. Custom Fabrication
When the template is complete we will begin the fabrication of your project. Most of the fabrication, edge work, and finish detail will be completed in our fabrication facility and will require an average of 4 to 10 days. In some cases, minor details of the fabrication will be preformed during the install.
When we finish the template we will schedule a time for an install. On the day of your install, any gas and water plumbing needs to be disconnected before we arrive. Any existing countertops also need to be removed before we arrive unless we are preforming the rip-out and disposal.